Emma is a Specialist Claims Consultant at Ecclesiastical Insurance UK and an Associate of the Chartered Insurance Institute. She has over 25 years insurance experience specialising in claims, the last 15 years managing Major and Complex Property Damage and Business Interruption claims across Commercial, Residential, High Net Worth and specialist Heritage risks.

In her current role, Emma has responsibility for providing coaching and technical training across the property claims department and has responsibility for the fraud detection and investigation performance of the Property Claims department.