“Cuvva was standout. The numbers added up with really impressive use of AI. We loved the point around the retraining of staff, especially in this era of AI. How are you looking after the people that are potentially being impacted by this? The stats wereclear and there was a lot of energy in the presentation – it felt as if the business had a lot of momentum and knew where they were taking it.”

They have a great mix of human interaction and AI and have got the balance right. They also have some really impressive metrics and told a really good story from start to finish. It’s also clear where they are taking their service.

In terms of customer experience, Bupa UK is actually saving lives. Making that process slick and getting people to see someone who can help solve their health problems quicker is really, really good. The stats were very admirable. The entry was quite holistic with an impressive net promoter score increase. There’s a lot of innovation that has gone into this proposition.

Many Pets was forward thinking and trending towards revolutionary with its AI solution, and evidenced how they have provided real, tangible benefits for customers.

Recognised for its innovative virtual physiotherapy platform that combines AI, motion tracking, and clinical expertise to deliver a fully remote, end-to-end MSK care solution. Designed to improve treatment adherence and accelerate recovery, the winner’s innovation supports workforce health while reducing claims frequency and associated costs for insurers and self-insured organisations. The judges were particularly impressed by the ability to address a key cost driver with a scalable, tech-enabled solution that enhances both clinical outcomes and operational efficiency. A game-changing innovation that combines technology with decision-making capabilities from both AI and humans.

This entry felt more technologically advanced, cutting edge and applicable across lots of different parts of the insurance value chain. It was really impressive – we have not seen an organisation go to this level of detail around analysing generative artificial intelligence, which is a big challenge at the moment. To have a firm addressing this is really interesting.

LCP InsurSight has a good vision in terms of their roadmap, with it being clearly defined. They are not trying to solve the world’s problem in one go.

An engaging and informative presentation that conveyed the benefits of the innovative AIG TEX platform and how it is impacting the trade credit market. By providing a more accurate picture it is able to grow trade credit premiums substantially. The platform is innovating traditional credit insurance, reducing complexity, decreasing cost, increasing efficiency and growing trade credit premiums being written.

They are doing things from a unique point of view. They have really evaluated how they can address a serious issue in property structurally and from an insurance perspective, which is not evasive. It’s a very unique offering.

The volume of data, the number of engineers this has impacted, the timescale that Aviva has done this in, the unique way it has assembled a variety of different partners – there is so much merit here. It oozes innovation and real-life, tangible benefit. Everything Aviva has done has really allowed generative and agentic artificial intelligence (AI), which is going to be transformative for the business and also transformative for the market. Agentic AI is the next big thing and Aviva has enabled progress to fast forward by a few years. That truly is innovative. The size of the migration, bringing together five players that have not worked together previously, the amount of data, the time frame.

We were particularly impressed with CLSQ. What the business is trying to do to automate the buying and valuation process, backing that with insurance – it is a phenomenal product. CLSQ is standout. We just loved it – the broader impact of this tool at scale is incredibly interesting. It is insurance for good. This is changing the market for customers in a really positive, profound way.”

A fantastic and informative presentation that conveyed how Scrub AI’s innovative solution is solving a real issue in delegated authority data cleaning, providing clients with increased efficiency and accuracy and enhancing the ability to make data driven decisions.

Chimnie gave a compelling presentation – it is leading the pack in terms of the specific data sets that it works with. Getting planning permission data from local councils is rare. The concept of having crowdsourced validation of data is really exciting, the business is using large language models to aggregate and create proprietary insight. The firm has an exciting vision for the future too.

The winner has provided an effective solution to one of the industry's problem areas and showed innovation by trying to cure the sector's 'spreadsheet addiction'.

Symes is an incredibly worthy winner of 2025’s Tech Champion accolade. He has been at the forefront of the insurtech arena for over a decade and his leadership of Genasys has seen the technology firm develop and evolve impressively over the years, playing an important role in supporting its industry partners. Furthermore, he has been a brilliant advocate for the broader insurance industry, sharing his experiences as a working father and spearheading the Tour de Insurtech for sector cycling enthusiasts.

The winning company is recognised for revolutionising claims management with its AI-powered platform and Clive™, the industry’s first AI Claims Adjuster. Used by Resorts World and other leading organisations, Clive has delivered $150K/month in cost savings, a 33% boost in adjuster productivity, and near-instant claim reviews. The judges were particularly impressed by the ability to combine automation, AI, and human expertise to deliver real-world efficiency gains at scale, without adding headcount. It represents a step-change in how insurers can modernise claims with measurable impact.

Haagman is swiftly becoming a leading voice in understanding how artificial intelligence (AI) and insurance marry up, with his firm – Testudo – using technology to support underwriting AI itself. With Lloyd’s Lab experience under his belt, Haagman is helping to steer the future of technology driven insurance products designed for today’s modern world – and we can’t wait to see what he does next.