2026 Winners

7
Best Use of AI

This award recognises organisations that are harnessing the power of artificial intelligence to drive meaningful results across the insurance sector. 


Aviva (GI Engineering)

C-Quence

Hotspot Cover

Konsileo

ManyPets

Citation
<p><em>The judges said: The winner stood out in a highly competitive field by showing how AI, applied to real customer and business data, can deliver measurable impact at scale. Its technology spans the insurance journey - from acquisition and underwriting to claims and retention - improving customer experience while reducing costs, strengthening performance and supporting profitable growth. They demonstrated innovation that delivers tangible benefits far beyond the technology itself, and made a difference to customers when they needed it most.</em><br></p>

Mind Your Business

NBS Underwriting

6
Best Use of AI - Service Provider

Recognising organisations that are harnessing artificial intelligence to drive innovation, enhance customer outcomes, and deliver measurable value across the insurance industry.

FraudOps

mea Platform

Citation:
<p><i>The judges said: A genuinely innovative, game-changing solution, mea Platform impressed with its ability to transform the way insurers and brokers work together. By using AI to convert the natural variability of broker submissions into structured, high-quality data, it frees underwriters to focus on judgement-led decisions rather than repetitive administrative tasks. The platform helps insurers win business more efficiently, while providing the reliable data foundation needed to develop the products customers will want and need in the future.</i><br></p>

Photocert

RightIndem

Scrub AI

VIPR Solutions

4
Best Use of Technology for Customer Experience

Recognising brokers, MGAs and third-party providers that are leveraging technology to enhance customer experience, improve efficiency and deliver measurable business results.


AllClear Insurance Services

Mind Your Business

PremFina

Citation:
<p><em>The judges said: This entry stood out for its clear understanding of who its customers are, backed by compelling evidence and a strong demonstration of how technology is being used to improve their experience. The judges agreed PremFina provided strong evidence of customer understanding, with a clear link between insight, innovation and measurable impact.</em><br></p>

Tapoly

4
Best Use of Technology for Customer Experience - Insurer

Recognising insurers that are using technology to improve customer outcomes, enhance operational efficiency and deliver measurable business performance.

Allianz Engineering Inspection Services

Aviva

Citation:
<p><i>The judges said: Aviva is the hands down winner here for the direction of travel showcased within its entry. Although there are some risk factors that the insurer still needs to figure out, this entry highlighted that Aviva is inputting new standards into UKGI that are going to raise the industry’s bar around customer service. Risk factors aside, Aviva is heading in the right direction in terms of improving and futureproofing customer experience; UKGI has to travel in this direction rather than just continue releasing apps and portals. </i><br></p>

Bupa UK

Vitality

5
Best Use of Technology for Customer Experience – Claims

Recognising insurance companies, brokers, MGAs and third-party providers that are using technology to enhance the claims experience and deliver measurable benefits for customers.


Alps

Citation:
<p><i>The judges said: The winner stood out by delivering truly exceptional results and demonstrating how technology can transform the claims experience into one that is faster, clearer and more customer-focused for both policyholders and brokers. Its connected claims ecosystem combines intelligent workflow management, automation, AI-powered call transcription and real-time visibility to eliminate delays, reduce administrative burden and keep all stakeholders informed throughout the process. By using technology to empower people rather than replace them, the winner has achieved measurable improvements in efficiency, transparency and service quality across the entire claims journey.</i><br></p>

esure

Innovation Group

Qover SA

Zurich Insurance UK

3
Counter Fraud Innovation of the Year

Recognising insurers, brokers, MGAs and service providers that are using technology to tackle fraud, delivering innovative solutions with proven impact across the insurance industry.


FraudOps

Shift Technology & Covéa

Citation:
<p><i>The judges said: An enjoyable presentation with impressively clear results. The judges agreed the entry - a holistic AI-driven risk intelligence framework - was both innovative and forward-thinking. They also felt the partnership between insurer and technology provider was a collaborative, two-sided union that effectively combined both firms’ skillsets.</i><br></p>

Zurich Insurance UK

5
Data Analytics Excellence Award

Recognising insurers, brokers, MGAs and insurance partners that are using data analytics to enhance customer experiences, improve business performance and deliver measurable value across the insurance journey.


Allianz Insurance - Commercial Digital Trading

esure

esure (Transforming Insurance Analytics Through Large Language Models)

ManyPets

Mind Your Business

Citation:
<p><em>The judges said: This entry showcased a proactive approach to data, a cultural acceptance of data analytics and data sharing across all levels of the business, and a thoughtful consideration of how the firm wanted to continue improving its data analytics to benefit both employees and end customers. The judges were impressed by the entrenched data culture of Mind Your Business, which is exceptional and exciting. This is clearly a data driven organisation.</em><br></p>
5
Data Analytics Excellence Award - Service Provider

Recognising insurers, brokers, MGAs and insurance partners that are using data analytics to enhance customer experiences, improve business performance and deliver measurable results.

DynaRisk

LCP InsurSight

LexisNexis Risk Solutions, Insurance

Citation:
<p><i>The judges said: LexisNexis Risk Solutions plays a vital role in motor risk assessment, providing insurers with the detailed data needed to support fairer pricing and more accurate risk analysis. By verifying the presence and functionality of ADAS features rather than relying on assumptions about similar vehicles, it significantly increases underwriting confidence, improves risk selection, and helps reduce avoidable claims. The result is a more transparent and equitable outcome for insurers and customers alike.</i><br></p>

SambaSafety

VIPR Solutions

3
Innovation of the Year – Broker

Recognising brokers and technology partners that are delivering innovative solutions to enhance customer experiences, improve operational efficiency and drive measurable business performance.


Everywhen

Konsileo

Mind Your Business

Citation:
<p><em>The judges said: The winner impressed with an innovation that revolutionises how legacy systems are used. Mind Your Business presented clear evidence of artificial intelligence enhancing current processes for good customer outcomes, which really stood out to the panel.</em><br></p>
3
Innovation of the Year – Insurer

Recognising insurers and technology partners that are driving innovation through pioneering technology solutions, delivering measurable improvements in customer experience, operational efficiency and business performance.


Acorn Insurance

Brit Insurance

Hotspot Cover

Citation:
<p><i>The judges said: Hotspot gave a clear presentation which offered insight into the firm’s successes in an incredibly difficult environment. The judges agreed the proposition - high risk travel insurance - was innovative and unique, and demonstrated compelling technology usage and improved business performance. </i><br></p>
5
Innovation of the Year – MGA

Recognising MGAs and technology partners that are driving innovation through pioneering technology solutions, delivering measurable improvements in customer experience, operational efficiency and business performance.


Alps

Bondaval

Citation:
<p><i>The judges said: A really impressive entry, which demonstrated genuine innovation in the way credit risk is approached. What stood out was not only the innovative nature of the product itself, but the way it is bringing a new approach to the wider industry. Bondaval came closest to the brief for this category, clearly demonstrating a product that challenges established thinking and delivers something genuinely innovative for the MGA market. </i><br></p>

Coalition

Tapoly

Testudo

5
Innovation of the Year – Service Provider

Recognising service providers and technology partners that are delivering innovative solutions to enhance customer experiences, improve operational efficiency and achieve measurable business results.


Allied Universal Compliance and Investigations

Citation:
<p><i>The judges said: The winner has developed a unique product that supports the timely supply of intelligence and surveillance while remaining compliant for court. The solution really stood out with its innovative use of technology and a sustainable approach that left a strong impression on the panel.</i><br></p>

Crawford & Company and EcoClaim

London & International Insurance Brokers’ Association (LIIBA) and inclusio

Pikl

PremFina

7
Innovation of the Year – Technology Service Provider

Recognising service providers and technology partners that are driving innovation through pioneering technology solutions, delivering measurable improvements in customer experience, operational efficiency and business performance.

FraudOps

Insurance DataLab

Jean Edwards Consulting

mea Platform

Percayso Inform

Citation:
<p><i>The judges said: This entry went beyond innovation to create a utility for the entire sector, while utilising impressive data layering and providing a range of services. The underlying tech was a genuinely defensible asset with real differentiation potential and a highly credible decision intelligence platform. </i><br></p>

Redtail Telematics Ltd

VIPR Solutions

3
Insurance Startup Award

Recognising innovative insurance startups that are transforming the industry through original ideas, enhanced customer experiences and measurable business impact.

Fuzzy Insurance Limited

Native

Citation:
<p><em>The judges said: Native - a blockchain, crypto and AI infrastructure insurance broker - is performing exceptionally well in an increasingly important area. The judges were especially impressed by the firm’s large line slip, as well as its quick profitability. They also felt the business had clear growth potential over the next five years.</em><br></p>

SAMP Risk

5
Project Collaboration of the Year

Recognising organisations that have delivered outstanding results through successful collaboration, using partnership and innovation to solve challenges, create opportunities and drive measurable business impact.


Acini

Allianz Partners Health and Elephants Don't Forget

Crawford & Company and EcoClaim

Citation:
<p><em>The judges said: The collaboration was well demonstrated and clearly explained its impressive outcome. If suppliers start losing contracts, they will start to react and look at their carbon footprint, so there is a progressive benefit.</em><br></p>

Ki

Mind Your Business

6
Rising Star in Technology & Innovation

Recognising rising stars in insurance technology and innovation who are driving change through fresh thinking, digital expertise and innovative solutions that deliver real impact for customers, colleagues and the wider industry.

Jason Bissessur, Marsh

Joe Porter, RDT

Sam Barlow, AXA Insurance

Sam Knee-Robinson, Guy Carpenter

Sunneth Lawrence, Artio

Citation:
<p><i>The judges’ said: Despite only joining the insurance market in 2019, as a graduate with broker Aon, Lawrence has had an impressive career trajectory to date. She has not shied away from challenging herself with getting under the bonnet of niche and emerging lines of business, such as intellectual property and carbon credit lending, while her peers describe her as tenacious, enthusiastic and a true asset to our industry. She has also sought to better our sector through her work with Inclusion@Lloyd's. Lawrence is most certainly a rising star in UKGI that we are excited to see progress.</i><br></p>

Thulakshi Kumararatnam, Arch Insurance

5
Technology Champion of the Year

Recognising individuals who are driving technological progress through innovation, delivering meaningful improvements in customer outcomes, operational efficiency and business performance.

Alfie Harvey, Aviva

Blazej Rybarkiewicz, Acini

Helen Rogers, Zurich Insurance

Jessica Asbury, Allianz UK

Mayowa Fajobi, Marsh

Citation:
<p><i>The judges’ said: If anyone has their finger on the pulse of technology innovation in UKGI, then it is 2026’s Technology Champion of the Year. Fajobi has a highly impressive and already well decorated CV, demonstrating the breadth and depth of the platform engineering work he has undertaken so far in his career and the impact it has had within his employing organisations. As well as steering industry-wide conversations around cloud native tech and operational resilience, Fajobi has sought to mentor up and coming developers, acting as a BAME role model. An accomplished winner having a sizeable impact on UKGI’s technology landscape.</i><br></p>
6
Technology Partner of the Year

Recognising technology suppliers, consultancies and industry partners that have demonstrated exceptional collaboration, delivering measurable results and creating lasting value through strong partnerships with insurers, brokers and MGAs.


Digital Wonderlab

InsureTec.com (Mind Your Business Group)

Lightfoot

mea Platform

Citation:
<p><em>The judges said: The winner shared a really strong case study that supplemented their presentation. It is a cost effective and comprehensive solution for the client and was groundbreaking in terms of what they have achieved.</em><br></p>

RDT

Uinsure